Gencom Expands Partnership with Gencom to Enhance Customer Support in APAC
Friday March 21, 2025 13:54
Gencom has expanded its partnership with Vislink, a global leader in wireless live video solutions, to enhance customer support across the Asia-Pacific (APAC) region. As part of this partnership, Gencom is now an authorized service centre for Vislink, providing an additional layer of support to its customers in the region.
Under this agreement, Gencom will handle Tier 1 support and break-fix services for both in-warranty and out-of-warranty Vislink products, ensuring faster response times and improved service availability for broadcasters, government agencies, and live production companies.
About Vislink
Vislink delivers cutting-edge video transmission and IP connectivity solutions for broadcast, public safety and defence applications. Known for its high-performance RF and 5G live video solutions, Vislink’s technology enables seamless wireless video transmission in challenging environments, ensuring low-latency, high-quality live coverage.
High-Profile Customers & Use Cases
Vislink’s solutions are trusted by global broadcasters, defence organizations, and law enforcement agencies.
Some of its notable customers include:
- Major sports broadcasters and leagues, delivering real-time wireless camera feeds for live sports production.
- News and media organizations, leveraging Vislink’s mobile video transmission solutions for field reporting.
- Government and military agencies, using Vislink technology for secure, real-time surveillance and communications.
Strengthening APAC Support with Gencom
By partnering with Gencom, Vislink is reinforcing its commitment to the APAC market, ensuring customers have access to localized, high-quality service and support. This collaboration enhances Vislink’s ability to deliver reliable, mission-critical video solutions to broadcasters, security agencies, and production teams across the region.
For more information about Vislink and its solutions, visit www.vislink.com.
